Privacy Policy

Effective Date: 29/06/2025
Last Updated: 29/06/2025

Next Level Production Group ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website: https://nlp-group.com.au.

1. What Information We Collect
We may collect the following types of personal information when you interact with our website or services:

Contact Information: Name, email address, phone number, company name

Project Details: Information provided when submitting inquiries or requests for quotes

Usage Data: IP address, browser type, pages visited, time spent on site, and other analytical data collected via cookies or similar tracking technologies

We do not knowingly collect personal data from individuals under 18 years of age.

2. How We Collect Information
We collect personal information through:

Contact forms submitted via our website

Email or phone communications

Newsletter sign-ups

Cookies and tracking tools (such as Google Analytics)

3. Why We Collect Your Information
We use your information to:

Respond to inquiries and provide quotes or proposals

Deliver and manage our video production services

Improve the functionality and performance of our website

Send updates, marketing content, or newsletters (only with your consent)

Comply with legal obligations

4. Sharing Your Information
We may share your information with third parties where necessary to deliver our services, such as:

Trusted service providers (e.g. web hosting, analytics tools)

Subcontractors or freelancers assisting with video projects

Legal or regulatory authorities, when required by law

We will never sell or rent your personal information to third parties.

5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes secure storage and encrypted communication channels.

However, no data transmission over the internet is 100% secure. You share your information with us at your own risk.

6. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse site usage. You can choose to disable cookies through your browser settings, but this may impact website functionality.

7. Your Rights
You have the right to:

Access or correct your personal information

Request deletion of your data

Withdraw consent for marketing communications

Make a complaint about our handling of your information

To exercise any of these rights, please contact us at:
📧 help@nlp-group.com.au

8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our site indicates your acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Next Level Production Group
📧 Email: help@nlp-group.com.au
🌐 Website: https://nlp-group.com.au